Chatbot development

Chatbot tasks

Interaction
with the audience

— Conducting votes and surveys 

— News and promo announcements 

— Product usage training 

— Notification of activities and events

Conducting sales

— with a product and service catalog

— Checkout and shopping cart building

— Integration of calculation tools and configurators

Business optimization

— Organization of internal company business processes

— Receiving reports and analytics

— Implementation of organizational structure

— Analysis of KPIs and other employee metrics

Knowledge base

— Building a unified information platform

— Sequential learning/training

— Implementation of job descriptions

— Shaping the company ideology

We developed

Chatbot for RikRoot

What we developed in the RIKROOT chatbot

Communication between managers and drivers

Implemented internal chats where a driver can get technical support from the fleet management

Internal chat

An internal chat was created for drivers to communicate within the city

Schedule choice and shift booking

Drivers can independently book an available shift and go on the line

Instant payouts

Enabled drivers to instantly withdraw earned money to their cards right after a shift

Signing contracts

Integrated EDI (Electronic Document Interchange) to speed up the process of getting on the line

Ratings and KPIs

Real-time leaderboard functionality, which increases drivers' personal performance metrics

Taxi fleet news

Ability to notify drivers and involve them in internal taxi fleet promotions

Receiving a waybill

After passing a medical examination, the driver always has their electronic waybill at hand inside the chatbot

Service station booking

In case regular maintenance is needed, the driver receives a notification with an option to book a service station slot

How we work

Studying and analyzing your needs

We understand what you need, what functionality it should have, and under what conditions

Forming technical specifications

Together with the client, we form a precise technical specification that considers all business requirements and development limitations

Development and testing

We write code in Python, design interactions according to the technical specification, conduct testing, and share the results with you

Support and development

Guarantee of security and technical stability. We support the created product and expand its functionality — if required

What is the result

Direct communication with the audience

Telegram is an excellent platform that allows comprehensive interaction with clients. Give them the opportunity to get even closer to you and your product.

Sales growth

An easy way to attract a new audience with a low barrier to entry and an unsaturated competitive environment

Business optimization

Establishing control over the business within the messenger, optimizing business processes, and tracking employee performance metrics in one place

Directories for business: simple, clear, profitable

Structuring information into intuitive directories for the needs of businesses and their clients

Fill out the form — we will contact you to discuss your project

By filling out the form, I accept the terms of the personal data processing policy and consent to their processing

Or contact us by phone

+7 905 244 72-23